The Best of Moi Profile

  • Catch member since July 2024
  • Approved online Catch seller since July 2024

The Best of Moi (/mwa/) is a pioneering, Sydney-based wellness brand redefining sustainability and self-care. As Australia's first plastic-free and carbon-neutral wellness company, we are dedicated to eco-friendly materials and responsibly sourced ingredients to bring you high-quality, effective products that are as kind to the planet as they are to you.

Start every day with the transformative power of Fabulous Moi Daily Super Shots. Expertly formulated with ARTG-listed vitamins, essential minerals, nootropics, and PEPTAN® B Hydrolysed Collagen, our Super Shots are designed to elevate your wellness routine, supporting both body and mind.

Unleash Your Potential: Each shot sharpens mental clarity, reduces stress, and promotes calm focus, keeping you energized and ready to tackle the day with confidence. Our blend enhances both brain and gut health, essential for well-rounded vitality.

Glow from Within: Fabulous Moi doesn’t just fuel your body; it enhances your natural beauty. With ingredients that boost collagen production, these shots support radiant skin, strong nails, flexible joints, and a stronger immune system.

Experience the perfect synergy of wellness, beauty, and sustainability with The Best of Moi — a brand that cares for you and the world around you.


1. FIRST PURCHASE MONEY-BACK GUARANTEE

Eligibility: Our money back guarantee applies only to first-time purchases of a single full-sized product. Please note that this offer does not apply to repeat orders, bulk orders, subscriptions, or purchases of sample packs.

Claim Period: Please get in touch with our dedicated Customer Service team within 30 days from your purchase date to initiate a refund request.

Return: To qualify for a refund, we kindly ask you to return any unused portion of the product in its original packaging. Please note that return shipping costs are to be covered by the customer.

Proof of Purchase: To streamline the process, we request a proof of purchase to be provided when applying for the money back guarantee.

Processing: Once we receive the returned product, our team will assess the claim. If approved, refunds will be processed within 14 business days to the original form of payment.

Consideration of Claims: As part of maintaining a fair system, we reserve the right to review all refund claims on a case-by-case basis. This is to ensure we can continue providing this beneficial offer to all our genuine customers, and preserve the integrity of our guarantee.



2. OTHER RETURNS

We want you to be delighted with your purchase from us, but we understand that sometimes things can go wrong during delivery. If your item/s arrives damaged, please don't hesitate to contact us at hello@thebestofmoi.com so we can help you resolve the issue as quickly as possible. It would be very helpful if you could send us a photo of your item/s and/or delivery package to show us the extent of the damage. Thank you for your cooperation and patience.



3. PROBLEMS WITH DELIVERY OR SHIPPING

Even though great care is taken in the shipping process, if your item/s arrives damaged, please contact us at hello@thebestofmoi.com to assess the damage and to work out a solution. You may be requested to provide a photograph of your item/s and /or delivery package to aid a speedy resolution.

For returns under Australian Consumer Law, please contact us at hello@thebestofmoi.com to arrange collection of the item/s to be delivered back to our Warehouse for assessment, exchange, repair or refund.

We reserve the right to charge for return shipping in certain circumstances.



4. CHANGES TO THIS RETURNS POLICY

Subject always to the operation of the Australian Consumer Law, we reserve the right to amend this Returns Policy at any time. Updates will be posted on this page and are effective immediately.

*Some products may also be offered by other sellers. In those cases, the lowest available price for each product will be displayed.