The Best of Moi Profile

  • Catch member since July 2024
  • Approved online Catch seller since July 2024

The Best of Moi (/mwa/) is a Sydney-based sustainable consumer goods company with a mission to create the consumer brands of the future. As Australia's first plastic-free and carbon-neutral wellness brand, we're committed to using eco-friendly materials and responsible sourcing to create truly unique and enjoyable products.

Start your morning refreshed, and enjoy clarity and sustained energy all day with Fabulous Moi Daily Super Shots - setting a new standard in wellness. It's a precise mix of ARTG-listed vitamins, minerals, nootropics, and clinically-studied PEPTANĀ® B Hydrolysed Collagen, formulated to offer multiple benefits.

Begin by boosting brain health, keeping you sharp and focused, ready to take on the rest of your day with ease. Our Daily Super Shots also help reduce stress, ensuring a calm and productive day while enhancing your brain and gut health.

But the perks don't end there! Discover an outer glow with Fabulous Moi, promoting collagen formation for radiant skin, healthy hair, and sturdy joints. Experience energy like never before while also strengthening your immune system.


1. FIRST PURCHASE MONEY-BACK GUARANTEE

Eligibility: Our money back guarantee applies only to first-time purchases of a single full-sized product. Please note that this offer does not apply to repeat orders, bulk orders, subscriptions, or purchases of sample packs.

Claim Period: Please get in touch with our dedicated Customer Service team within 30 days from your purchase date to initiate a refund request.

Return: To qualify for a refund, we kindly ask you to return any unused portion of the product in its original packaging. Please note that return shipping costs are to be covered by the customer.

Proof of Purchase: To streamline the process, we request a proof of purchase to be provided when applying for the money back guarantee.

Processing: Once we receive the returned product, our team will assess the claim. If approved, refunds will be processed within 14 business days to the original form of payment.

Consideration of Claims: As part of maintaining a fair system, we reserve the right to review all refund claims on a case-by-case basis. This is to ensure we can continue providing this beneficial offer to all our genuine customers, and preserve the integrity of our guarantee.



2. OTHER RETURNS

We want you to be delighted with your purchase from us, but we understand that sometimes things can go wrong during delivery. If your item/s arrives damaged, please don't hesitate to contact us at hello@thebestofmoi.com so we can help you resolve the issue as quickly as possible. It would be very helpful if you could send us a photo of your item/s and/or delivery package to show us the extent of the damage. Thank you for your cooperation and patience.



3. PROBLEMS WITH DELIVERY OR SHIPPING

Even though great care is taken in the shipping process, if your item/s arrives damaged, please contact us at hello@thebestofmoi.com to assess the damage and to work out a solution. You may be requested to provide a photograph of your item/s and /or delivery package to aid a speedy resolution.

For returns under Australian Consumer Law, please contact us at hello@thebestofmoi.com to arrange collection of the item/s to be delivered back to our Warehouse for assessment, exchange, repair or refund.

We reserve the right to charge for return shipping in certain circumstances.



4. CHANGES TO THIS RETURNS POLICY

Subject always to the operation of the Australian Consumer Law, we reserve the right to amend this Returns Policy at any time. Updates will be posted on this page and are effective immediately.

*Some products may also be offered by other sellers. In those cases, the lowest available price for each product will be displayed.