SPM AUSTRALIA PTY LTD Profile

  • Catch member since January 2023
  • Seller rating
    Bronze Seller
    94%
  • Approved online Catch seller since January 2023

We are a direct importer and online retailer located in Sydney, Australia. We offer quality electronic products and home theatre accessories direct to consumer at the lowest possible price.
We pre-qualify our products and suppliers to ensure that our customers quality and performance expectation are met.
Products offered to our customers are direct from the manufacturers which means that we bypass wholesalers or distributors which ultimately inflates product retail prices. These savings are passed on to you, our customers.


Change of Mind Returns

1. SPM AUSTRALIA PTY LTD will allow a return where you have changed your mind, provided that the item in question is:

- returned within 14 days of receiving the order;

- as new and is not used, worn, or opened and has all original packaging and tags intact (including any package seals (if any) being unbroken);

- in a resalable condition; and

- not damaged in any way.

2. We cannot accept change of mind returns on items that come in sealed packages or boxes where seals are damaged or broken.

3. You will be responsible for the cost and risk of returning goods, including the cost of return shipping. If the item is not received by SPM AUSTRALIA PTY LTD, you will not be eligible for a return.

4. You may be provided with a refund only when the returned product is received, and it complies with the requirements outlined above.

5. If the returned item does not meet the conditions of this policy, you will be responsible for the cost of receiving your returned goods back to your nominated address.

INCORRECT OR FAULTY GOODS

Our quality control teams do inspect all deliveries to ensure the products you receive meet our exact quality standards. However, if you do receive a faulty, damaged, or incorrect product, please contact us to arrange a return delivery and a refund or exchange. The return must be received by SPM AUSTRALIA PTY LTD within 30 days.

*Some products may also be offered by other sellers. In those cases, the lowest available price for each product will be displayed.