- Catch member since February 2022
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Platinum Seller99.1%
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Seller rating
Platinum Seller99.1%
- Approved online Catch seller since February 2022
Established in 2015, we are an Australian online retailer, dedicated to providing affordable phone and tablet accessories for our customers. Our aim is to offer quality products, a pleasant purchasing experience, accompanied by exceptional customer service. Based in Sydney, all stock is located in our Sydney facility.
We do not do drop-shipping and no orders are sent from overseas to our customers.
Change of Mind Returns
1. myCaseCovers will allow a return where you have changed your mind, provided that the item in question is:
- returned within 14 days of receiving the order;
- as new and is not used, worn, or opened and has all original packaging and tags intact (including any package seals (if any) being unbroken);
- in a resalable condition; and
- not damaged in any way.
2. We cannot accept change of mind returns on items that come in sealed packages or boxes where seals are damaged or broken.
3. You will be responsible for the cost and risk of returning goods, including the cost of return shipping. If the item is not received by myCaseCovers, you will not be eligible for a return.
4. You may be provided with a refund only when the returned product is received, and it complies with the requirements outlined above.
5. If the returned item does not meet the conditions of this policy, you will be responsible for the cost of receiving your returned goods back to your nominated address.
INCORRECT OR FAULTY GOODS
Our quality control teams do inspect all deliveries to ensure the products you receive meet our exact quality standards. However, if you do receive a faulty, damaged, or incorrect product, please contact us to arrange a return delivery and a refund or exchange. The return must be received by myCaseCovers within 30 days.
*Some products may also be offered by other sellers. In those cases, the lowest available price for each product will be displayed.