- Catch member since July 2023
- Approved online Catch seller since July 2023
Media Station is an Australian owned registered business. We have been providing quality and genuine products to Australians since 2008.
We are a Melbourne based media services provider and stock products that are reliable and familiar to our team.
We can confidently provide you with quality products knowing that they have been used and tested by us in the field, this brings a certain assurance and expertise in providing you unparalleled customer service.
Change of Mind Returns
1. Media Station will allow a return where you have changed your mind, provided that the item in question is:
- returned within 14 days of receiving the order;
- as new and is not used, worn, or opened and has all original packaging and tags intact (including any package seals (if any) being unbroken);
- in a resalable condition; and
- not damaged in any way.
2. We cannot accept change of mind returns on items that come in sealed packages or boxes where seals are damaged or broken.
3. You will be responsible for the cost and risk of returning goods, including the cost of return shipping. If the item is not received by Media Station, you will not be eligible for a return.
4. You may be provided with a refund only when the returned product is received, and it complies with the requirements outlined above.
5. If the returned item does not meet the conditions of this policy, you will be responsible for the cost of receiving your returned goods back to your nominated address.
INCORRECT OR FAULTY GOODS
Our quality control teams do inspect all deliveries to ensure the products you receive meet our exact quality standards. However, if you do receive a faulty, damaged, or incorrect product, please contact us to arrange a return delivery and a refund or exchange. The return must be received by Media Station within 30 days.
*Some products may also be offered by other sellers. In those cases, the lowest available price for each product will be displayed.