- Catch member since November 2021
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Seller Score70.2%
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Seller rating
Seller Score70.2%
- Approved online Catch seller since November 2021
An incredible eye for what's next in fashion. A passionate drive to exceed expectations. For more than 10 years, we've worked to deliver the best possible shopping experience, helping our customers express their style—not just buy fashion.
Change of Mind Returns
1. LookBook will allow a return where you have changed your mind, provided that the item in question is:
- returned within 14 days of receiving order;
- as new and is not used, worn, or opened and has all original packaging and tags in-tact (including any package seals (if any) being unbroken);
- in a resalable condition; and
- not damaged in any way.
2. You will be responsible for the cost and risk of returning goods, including the cost of return shipping. If the item is not received by LookBook, you will not be eligible for a credit or exchange.
3. If the returned item does not meet the conditions of this policy, you will be responsible for the cost of receiving your returned goods back to your nominated address.
INCORRECT OR FAULTY GOODS
Our quality control teams do inspect all deliveries to ensure the products you receive meet our exact quality standards. However, if you do receive a faulty, damaged or the incorrect product, please contact us via Catch message to arrange a return delivery and a refund or exchange.
*Some products may also be offered by other sellers. In those cases, the lowest available price for each product will be displayed.