- Catch member since July 2023
- Approved online Catch seller since July 2023
GIOIA CASA is home to quality, affordable beddings for everyone. Each product is carefully crafted, thoughtfully designed and manufactured sustainably. We utilise natural fibres in producing up-to-date and creative styles that meet the demand for premium, cost-effective bedding.
Established in Melbourne and has been in the beddings business for more than ten years, Gioia Casa started from a personal hunt for inexpensive, high-quality, and durable beddings ideal for the family. It has then developed and continuously grows through the expertise brought by first-hand experiences fueled by a grand passion for the bedding industry.
Gioia Casa’s significant contribution to filling the gap in the market is evident as it moves well along with the fast e-commerce pace.
The dedicated team at Gioia Casa continuously works hard to create new cutting-edge designs at affordable prices without compromising the quality.
CHANGE OF MIND RETURNS
1. GIOIA CASA will allow a return where you have changed your mind, provided that the item in question is:
- returned within 14 days of receiving order;
- as new and is not used, worn, or opened and has all original packaging and tags in-tact (including any package seals (if any) being unbroken);
- in a resalable condition; and
- not damaged in any way.
2. We cannot accept change of mind returns on items that come in sealed packages or boxes where seals are damaged or broken.
3. You will be responsible for the cost and risk of returning goods, including the cost of return shipping. If the item is not received by GIOIA CASA, you will not be eligible for a return.
4. You may be provided with a refund only when the returned product is received, and it complies with the requirements outlined above.
5. If the returned item does not meet the conditions of this policy, you will be responsible for the cost of receiving your returned goods back to your nominated address.
INCORRECT OR FAULTY GOODS
Our quality control teams do inspect all deliveries to ensure the products you receive meet our exact quality standards. However, if you do receive a faulty, damaged or incorrect product, please contact us to arrange a return delivery and a refund or exchange. The return must be received by GIOIA CASA within 30 days.
*Some products may also be offered by other sellers. In those cases, the lowest available price for each product will be displayed.