- Catch member since June 2023
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Gold Seller97.8%
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Seller rating
Gold Seller97.8%
- Approved online Catch seller since June 2023
Welcome to our GalnGuy online store, where shopping becomes an effortless and enjoyable experience. Explore our vast collection of high-quality products carefully curated to cater to your diverse needs and preferences. Discover the latest trends, exclusive deals, and exceptional customer service that sets us apart. Whether you're searching for fashion, electronics, home essentials, or unique gifts, we've got you covered. Shop smart, shop conveniently, and let us elevate your online shopping journey.
INCORRECT OR FAULTY GOODS
Our quality control teams do inspect all deliveries to ensure the products you receive meet our exact quality standards. However, if you do receive a faulty, damaged, or incorrect product, please contact us to arrange a return delivery and a refund or exchange. The return must be received by GalnGuy within 30 days.
Faulty or damaged returns within 30 days are eligible for free of charge.
Change of Mind Returns
1. GalnGuy will allow a return where you have changed your mind, provided that the item in question is:
- returned within 14 days of receiving the order;
- as new and is not used, worn, or opened and has all original packaging and tags intact (including any package seals (if any) being unbroken);
- in a resalable condition; and
- not damaged in any way.
2. We cannot accept change of mind returns on items that come in sealed packages or boxes where seals are damaged or broken.
3. You will be responsible for the cost and risk of returning goods, including the cost of return shipping. If the item is not received by GalnGuy, you will not be eligible for a return.
4. You may be provided with a refund only when the returned product is received, and it complies with the requirements outlined above.
5. If the returned item does not meet the conditions of this policy, you will be responsible for the cost of receiving your returned goods back to your nominated address.
*Some products may also be offered by other sellers. In those cases, the lowest available price for each product will be displayed.