Elan Linen Profile

We aim to make you feel absolutely confident while shopping with Elan Linen and hence; we give you the option to return any unopened, unused item with its original packaging for any reason within 15 days of receiving the item. Please read the following carefully:

(a) You should have your original tax invoice (email receipt) at the time of returning the product(s)

(b) The item is in ready-to-sale condition including that:

- It is in its original packing, including instruction manuals and all accessories;

- It is unused, unopened and in its original condition;

- Any labels are still attached

(c) The product should not be the one where return is not applicable (such as customized goods etc).

(d) Change of mind returns are subject to a $20 restocking fee.

(g) In order to assist the return process, you may be required to provide additional information. Please do not attempt to return the items before speaking to one of our specialists (you may be responsible for any associate expenses if you do so).

If these requirements are not fulfilled Elan Linen reserves the right not to offer an exchange or a refund for change of mind returns.

Faulty Product
Please contact Customer Service Centre within 14 days of receiving the goods. You may be required to send the images of the faulty product(s) for inspection by our product team.

(b) Change of mind returns are subject to a $20 restocking fee. You must pay the cost of return freight.

*Some products may also be offered by other sellers. In those cases, the lowest available price for each product will be displayed.