Decathlon Profile

  • Catch member since August 2022
  • Seller Score
    83.6%
  • Seller rating
    Seller Score
    83.6%
  • Approved online Catch seller since August 2022

Decathlon has been providing game changing sports products since 1976.

Vitality and responsibility are our guiding core values. Bursting with energy, enthusiasm and ideas, our team is driven to bring the benefits of sport to everyone. That ethos is balanced by deep responsibility: for ourselves, one another, the safety of our customers and the future of the planet.
Fueled by innovation.

Decathlon has become one of the world's largest sporting goods retailers with more than 1,600 stores in 52 countries around the world. We have established 7 stores in Australia and we plan to continue our expansion in the long-term.


INCORRECT OR FAULTY GOODS

Our quality control teams do inspect all deliveries to ensure the products you receive meet our exact quality standards. However, if you do receive a faulty, damaged or incorrect product, please contact us to arrange a return delivery and a refund or exchange. The return must be received by DECATHLON within 30 days.

CHANGE OF MIND RETURNS

1. DECATHLON will allow a return where you have changed your mind, provided that the item in question is:- returned within 14 days of receiving the order; - as new and is not used, worn, or opened and has all original packaging and tags intact (including any package seals (if any) being unbroken); - in a resalable condition; and - not damaged in any way.

2. We cannot accept change of mind returns on items that come in sealed packages or boxes where seals are damaged or broken.
Change Of Mind exclusions under section 17 in the Catch terms & conditions, the exclusion list is limited to:

• Cosmetics & Beauty products (If hygiene seal is broken)
• Pharmaceutical/Health products
• Perishable Goods & Food items
• Personal Care Items
• Hosiery (tights)
• Underwear & socks
• Swimwear
• Assembled furniture
• Earphones/Headphones (if package has been opened)
• Large/Bulky Appliances
• Any merchandise where the GST has been claimed under the Tourist Refund Scheme, unless proof of repayment of the GST upon return to Australia is provided

3. You will be responsible for the cost and risk of returning goods, including the cost of return shipping. If the item is not received by DECATHLON, you will not be eligible for a return.

4. You may be provided with a refund only when the returned product is received, and it complies with the requirements outlined above.

5. If the returned item does not meet the conditions of this policy, you will be responsible for the cost of receiving your returned goods back to your nominated address.

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*Some products may also be offered by other sellers. In those cases, the lowest available price for each product will be displayed.