Bargains Online Profile

If you want to return a defective item, you can contact us and our support team will assist you further. To support in the return process, photos and/or videos of the item will be requested.

For any item that is being returned to us you MUST help the driver load the item, we cannot and do not book additional staff to assist the driver with loading the item into the couriers vehicle for you, this is the same process as the original delivery.

Once a return is authorised, the buyer is accountable to make sure the product is firmly packaged to avoid any damage during the return process. It may affect the final decision to be offered in case of failure to do so, which may include replacement items, repairs or store credit at our sole discretion.

In case, the product(s) are not usable or a major manufacturing defect is detected, the customer may opt between a replacement product and a full refund through the original payment mode. Otherwise, minor fault will be for repair.

Please keep in mind that it may take up to 6 business days to get the refund processed. The replacement will be shipped at no extra cost to the customer in cases where a replacement product is to be provided. To facilitate Bargains Online to offer the best possible price continuously, freight arrangements may differ depending upon the time that has expired since purchase.

Bargains Online may provide details allowing return of the item at no cost to the customer (where freight costs apply) within 30 days of the customer purchasing the item. The customer is responsible for the cost of returning the goods following this 30-day period. The result of the inspection should take no more than 8 business days from the date the item is received by our support department (time duration might differ) where in the item is needed to be returned.

Although many of the spare parts are stocked in Australia, we may have to order some parts from the supplier on your behalf. Though several ordered parts reach within 15 days, a small number of tough to order parts might require up to 8 weeks arriving.

Our 30 Day Return Policy

In case you purchased an item by mistake or changed your mind, it might not be too late for you to get a refund. Just go over the below details to check if you’re eligible for a refund.
If you wish to return an item, you should inform us within 30 days of receiving the item. At this time, all relevant returns information will be provided.
The item must be returned in its original re-saleable condition with all the tags and packaging (ready to be put back on the shelf) at the buyers cost.
To make sure the item is received in its original and re-saleable condition, it must be securely packed.
When received, the item(s) are NOT opened, used, worn or damaged, and is in perfect condition.
AVOID sticking or writing anything on the item itself or on its packaging. Please use only the outer postage packaging to write or place postage stickers.
A 20% postage fee shall be deducted from the refund amount in case the item was sent with a free postage.
A revised refund amount may be needed if the item has undergone damage in transit, or does not return as noted above.
A revised amount will be refunded to the same account which was used to purchase the item.
Postage fee will NOT be refunded.
10% re-stocking fees will be applied.
Although many of the spare parts are stocked in Australia, we may have to order some parts from the supplier on your behalf. Though several ordered parts reach within 15 days, a small number of tough to order parts might require up to 8 weeks arriving.

*Some products may also be offered by other sellers. In those cases, the lowest available price for each product will be displayed.