- Catch member since February 2023
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Seller Score85%
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Seller rating
Seller Score85%
- Approved online Catch seller since February 2023
Australian Deals is a family owned and operated online superstore based in Australia. Our mission is to provide our customers with a diverse range of high-quality products at competitive prices. From the latest tech gadgets to fitness equipment, furniture, and everything in between, we are committed to offering a wide selection of unique and desirable products that meet the needs of our customers.
At Australian Deals, we understand that customer satisfaction is key to building a successful business. That's why our team is dedicated to providing exceptional customer service to ensure that every customer has a positive shopping experience. We are always happy to answer any questions and provide personalized recommendations to help you find the perfect products for your needs.
We take great pride in our commitment to quality, and we are constantly looking for ways to improve our products and services to better serve our customers. From product selection to packaging and shipping, we strive to provide an exceptional shopping experience that exceeds our customers' expectations.
Return policy:
Change of Mind Returns
1. Australian Deals will allow a return where you have changed your mind, provided that the item in question is:
- returned within 14 days of receiving order.
- as new and is not used, worn, or opened and has all original packaging and tags in-tact (including any package seals (if any) being unbroken);
- in a resalable condition; and
- not damaged in any way.
2. We cannot accept change of mind returns on items that come in sealed packages or boxes where seals are damaged or broken.
3. You will be responsible for the cost and risk of returning goods, including the cost of return shipping. If the item is not received by Australian Deals, you will not be eligible for a return.
4. You may be provided with a refund only when the returned product is received, and it complies with the requirements outlined above.
5. A 10% restocking fee will be deducted from the final refund value to cover the costs of restocking the product and for quality control of the returned item.
6. If the returned item does not meet the conditions of this policy, you will be responsible for the cost of receiving your returned goods back to your nominated address.
INCORRECT OR FAULTY GOODS
Our quality control teams do inspect all deliveries to ensure the products you receive meet our exact quality standards. However, if you do receive a faulty, damaged or the incorrect product, please contact us to arrange a return delivery and a refund or exchange. The return must be received by Australian Deals within 30 days.
*Some products may also be offered by other sellers. In those cases, the lowest available price for each product will be displayed.